State Farm® Insurance Agent Shane Crites
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcus Howell
September 27, 2024
"they handle claims in house! Great customer service"
Candi Schroeder
May 19, 2024
"Fast and friendly!"
Ernetta Gilroy
April 26, 2024
"Very knowledgeable and polite"
"Thank you, Nita!"
Sarah Morlock
April 25, 2024
"Very friendly people and amazing service! Thank you for all your help. Highly recommend for all your insurance needs!"
"Thank you, Sarah! We are honored to serve you! Thank you for this great shout out. "
Alice Chapman
April 1, 2024
"I would highly recommend State Farm Insurance to anyone! I have been with them for awhile now for my car insurance and just called my agent Shane Crites for renters insurance and he literally got it done for me in about ten minutes. And at an extremely reasonable rate. Thank you Shane!"
"I was so glad to help you, Alice! I could hear the surprise and delight in your voice as we set up your renters insurance. It’s one of those important things people often forget and I’m glad we got to put it together for you!"
Jennifer Cope
March 14, 2024
"Excellent customer service!! Great savings!"
"I’m so glad we talked!! Thank you for your kind words. "
Micki Long
January 27, 2024
"Shane genuinely cares about his clients. With our emergency, he asked first if everyone was ok. And then followed that up with "don't worry about a thing, we will take care of everything". Those words immediately put your mind at ease. What a blessing to have someone in your corner with your best interest as their top priority."
"Thank you so much for these kind words, Micki! We were all glad to hear that everyone was OK! We could hear the stress you felt and we were so glad to make it a little easier for you. "
Jose Esnard
December 7, 2023
"absolutely the greatest experience ever will recommend to everyone"
"Wow! I am so glad for your kind words! We love working with great people like you. "
Ron Waughtel
November 8, 2023
"I’m happy"
"We are happy that you are happy! :) Thank you for trusting us with your business!"
Will Green
August 14, 2023
"very helpful and patient!"
"Hey Will! Thanks for the review! We love working with you!"
Margaret Farler
July 21, 2023
"They always understand with situations with insurance issues. Car crashes with a 16 year old and a basement flood. They truly care for people. Call, they will always answer."
"Thank you, Maggie! We were happy to help get things figured out for you. "
Diane Boop Boop
July 14, 2023
"I have enjoyed greatly Shane Crites and his staff. They have made me feel safe knowing that they are there for me at the most critical moments in my life. I am so greatful for being able to have both cars and life insurance with such caring people!!"
"Hi Diane!! We were so honored to help you protect your family with car insurance and life insurance!! Plus, it’s just great to work with you!"
Joshua Zink
June 27, 2023
"Love the atmosphere with everyone. They helped me with every question I asked and then some. Would highly recommend your car or life or renters insurance with them."
"Thank you so much, Josh! Working with a guy like you is why we get up and do this every day. Keep up the good work!"
Thomas Keiffer
June 12, 2023
"Very quick response and top notch customer service and support"
"We appreciate you, Tom!"
Leslie McKinley
June 9, 2023
"I had a question about my bill and they took care of me in a kind and professional manner. Thanks, Natasha!"
"Thank you, Leslie! Natasha is the best! "
lakemanoh69
May 19, 2023
"Great service and helpful!"
"Thank you so much!"
Dolly Lanning
May 3, 2023
"This place has always been nice to me and they have been nice to me ❣️"
"Dolly you are so kind! We are so glad to work with you. "
kelly rose
March 31, 2023
"Our family has been with State Farm Insurance for a long time. They have always been there when you need them. They are very helpful & answer any questions wether I call or in person"
"We love working with you and your family! Thanks for the many years of trust!"
Heather Vanmeter
February 28, 2023
"Always answer all my questions.. appreciate yall"
"You are the best, Heather!"
Kyle Verhoff
January 30, 2023
"Shane is a wonderful agent to work with and their staff is very helpful and responsive. He definitely saved me a good deal of money on my insurance plans. Not only that, he took the time to explain the intricacies of the insurance world that I don't even pretend to know one iota about."
"Hey Kyle! That’s what we are here for—to make the complexities of insurance easy to understand. We love working with you and your family! We are so grateful for your kind words!"
Cindy Link
December 16, 2022
"This agency has always been good to me. Been with State Farm for over 20 yrs."
"You are the best, Cindy! Thank you for sticking with State Farm! Your loyalty means the world to us."
Darlene Martin
December 13, 2022
"Great agent,great stAff. You would definitely want this agent to be yours"
"You are too sweet, Darlene! I’m glad we can help you and now you have a local agent!"
Kat Dunlap
December 3, 2022
"Shane is a great guy and very personable!"
"Wow! Thanks, Kat! You are pretty great yourself—and you are a creative photographer!"
James Deters
November 17, 2022
"I've only interacted with Shane and Natasha, but both are extremely helpful. Natasha is very knowledgeable with an encyclopedic knowledge of her industry. Thank you !"
"Natasha is the best! Thank you so much for your review! We love working with you and appreciate you."
Haylee Thomas
November 16, 2022
"Great company ! They made sure I received the best rate possible and had everything I needed included ! Highly recommend!"
"Thank you, Haylee! We enjoy working with you, too!"