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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Trinko

December 3, 2025

5  out of  5
rating by Jessica Trinko
"I was very impressed with the professionalism and quick response from both Shane and Natasha. I would highly recommend reaching out to this agency for all of your insurance needs."
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Jen Ramey

November 7, 2025

5  out of  5
rating by Jen Ramey
"Shane was awesome. We got my auto and renters moved from another state and onto my husband's policy. He answered thoroughly my questions about short term disability and life insurance as a newly self-employed person. Shane listened,gave solid advice, and was very personable!"
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Grace Metz

October 23, 2025

5  out of  5
rating by Grace Metz
"Super straight forward and kind. Answered my questions and got set up with a policy in just a few minutes! :)"
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Grace and Ronny Farmer

October 18, 2025

5  out of  5
rating by Grace and Ronny Farmer
"Shane’s website is super simple to navigate. No one can beat his and State Farm’s pricing. Very happy with the personal follow up from Shane. He’s completely transparent about your options and I don’t doubt that he has his clients best interests in mind. At least that’s how I felt! Thanks again, Shane!"
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John Gross

October 15, 2025

5  out of  5
rating by John Gross
"Shane really helped us out with our family car and my Classic cars insurance"
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Deb Gross

October 15, 2025

5  out of  5
rating by Deb Gross
"Shane explain several options for us to save money. He and his staff are very personable and I love working with them."
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Aaron

September 16, 2025

5  out of  5
rating by Aaron
"Natasha is fantastic. She explained every part of my new auto and renter's policy when I asked and was polite & attentive throughout several days worth of interactions."
We responded:
"I am so glad we got to help you with your auto and renters insurance! Natasha definitely is the best! Thank you for your great review 🤩"
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Dana Hays

September 10, 2025

5  out of  5
rating by Dana Hays
"Shane was very helpful. He was very knowledgeable about insurance. Shane did a wonderful job."
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Samuel Smith

August 15, 2025

5  out of  5
rating by Samuel Smith
"Very courteous and professional. Responded back in a timely manner."
We responded:
"You’re the best, Sam! I’m glad we got everything taken care of for you and your family!"
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Tasha 22

August 11, 2025

5  out of  5
rating by Tasha 22
"Shane is very knowledgeable and will help you develop the best plan that fits YOUR needs! He’s very personable and you won’t leave unhappy! I’d highly recommend him for all your insurance needs!"
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Andrew Penny Smith

August 10, 2025

5  out of  5
rating by Andrew Penny Smith
"Very polite, helpful and knowledgeable"
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Jack Miller

August 5, 2025

5  out of  5
rating by Jack Miller
"Natasha is ALWAYS a delight to work with."
We responded:
"Thank you, Jack!! Natasha is pretty great and we are glad to serve you!"
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Joel Mahilum (Sipnayan Guru)

July 31, 2025

5  out of  5
rating by Joel Mahilum (Sipnayan Guru)
"Natasha and Hayden really help me a lot in addressing my concerns."
We responded:
"Thank you, Joel! We always have time for you and your questions. You matter here and we are glad you found us!"
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Andy Schimmoeller

July 29, 2025

5  out of  5
rating by Andy Schimmoeller
"I've had the pleasure of working with this State Farm agency on multiple occasions and I can't say enough good things about them. The team is always friendly, professional, and incredibly easy to work with. They go above and beyond for their clients and make the claims process smooth for everyone involved. It’s clear they truly care about the people they serve. Highly recommend this agency to anyone looking for great service and reliable support!"
We responded:
"Hey Andy! We truly appreciate the relationship and trust we’ve grown with you, too! "
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Britt Munson

July 14, 2025

5  out of  5
rating by Britt Munson
"I had a few questions on insurance for a vehicle I was thinking about buying and they got back to me promptly and answered all my questions!! I would recommend Shane Crites at State Farm Insurance."
We responded:
"Wow! Thank you for this solid recommendation, Britt! "
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Bjorn Tieman

July 11, 2025

5  out of  5
rating by Bjorn Tieman
"I always get the best professionalism and kindness. Always do their best. Helpful and friendly."
We responded:
"Thank you, Bjorn!"
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Margaret Farler

July 3, 2025

5  out of  5
rating by Margaret Farler
"They always understand with situations with insurance issues. Car crashes with a 16 year old and a basement flood. They truly care for people. Call, they will always answer."
We responded:
"Thank you, Maggie! We were happy to help get things figured out for you. "
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Nancy Johnson

July 2, 2025

5  out of  5
rating by Nancy Johnson
"They are on top of things needed to keep us up to date on our insurance. Friendly and pleasant to work with"
We responded:
"Thank you, Nancy!! Wow, what a compliment! You are the best and we are so grateful to work with you and your family. "
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Brian Lybarger

June 20, 2025

5  out of  5
rating by Brian Lybarger
"Shane is trustworthy, honest, and cares for your future. Sit down with him, talk about your needs, and I guarantee he will provide for you. Excellent State Farm Agent."
We responded:
"Brian you are amazing! It was great to talk with you about your family’s needs—for insurance and beyond! "
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andrea kann

June 11, 2025

5  out of  5
rating by andrea kann
"Natasha was able to take care of my request quickly and completely and was very pleasant to talk to."
We responded:
"Thank you, Andi! You are the best! (And Natasha is pretty awesome, too!)"
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Kim Rutter

June 4, 2025

5  out of  5
rating by Kim Rutter
"Natasha is always very respectful and efficient in her style."
We responded:
"Thank you, Kim! We strive to give you our best every time you stop in. "
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Ryan Hobbs

June 3, 2025

5  out of  5
rating by Ryan Hobbs
"Great communication I made a change to my policies and they called to verify it. Excellent customer service"
We responded:
"Thank you, Ryan! We double-check things to make sure it is right for you. It’s our standard because you deserve it. "
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Kyla Agnew

June 2, 2025

5  out of  5
rating by Kyla Agnew
"Shane and his team are a pleasure to work with ! Shane assisted our small business in setting up some of our employee benefits. Would 10/10 recommend !"
We responded:
"Thank you, Kyla! You found the best kept secret: we do group life insurance for small businesses! Thank you for your kind words and solid recommendation!!"
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Sabrina Fleming

May 31, 2025

5  out of  5
rating by Sabrina Fleming
"Natasha is great to work with and so friendly!"
We responded:
"Natasha is the best!! She is a treasure and loves to help people. "
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Carl Ott

May 29, 2025

5  out of  5
rating by Carl Ott
"Shane was easy to work with as well as clear and easy to understand. Helped explain my policy and make sure I got the right insurance all while saving me money."
We responded:
"That’s what we do, Carl! Thank you for this great review!"