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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candi Schroeder

May 19, 2024

5  out of  5 rating by Candi Schroeder
"Fast and friendly!"
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Ernetta Gilroy

April 26, 2024

5  out of  5 rating by Ernetta Gilroy
"Very knowledgeable and polite"
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Sarah Morlock

April 25, 2024

5  out of  5 rating by Sarah Morlock
"Very friendly people and amazing service! Thank you for all your help. Highly recommend for all your insurance needs!"
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Alice Chapman

April 1, 2024

5  out of  5 rating by Alice Chapman
"I would highly recommend State Farm Insurance to anyone! I have been with them for awhile now for my car insurance and just called my agent Shane Crites for renters insurance and he literally got it done for me in about ten minutes. And at an extremely reasonable rate. Thank you Shane!"
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Jennifer Cope

March 14, 2024

5  out of  5 rating by Jennifer Cope
"Excellent customer service!! Great savings!"
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Micki Long

January 27, 2024

5  out of  5 rating by Micki Long
"Shane genuinely cares about his clients. With our emergency, he asked first if everyone was ok. And then followed that up with "don't worry about a thing, we will take care of everything". Those words immediately put your mind at ease. What a blessing to have someone in your corner with your best interest as their top priority."
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Jose Esnard

December 7, 2023

5  out of  5 rating by Jose Esnard
"absolutely the greatest experience ever will recommend to everyone"
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Ron Waughtel

November 8, 2023

3  out of  5 rating by Ron Waughtel
"I’m happy"
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Will Green

August 14, 2023

5  out of  5 rating by Will Green
"very helpful and patient!"
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Margaret Farler

July 21, 2023

4  out of  5 rating by Margaret Farler
"They always understand with situations with insurance issues. Car crashes with a 16 year old and a basement flood. They truly care for people. Call, they will always answer."
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Diane Boop Boop

July 14, 2023

5  out of  5 rating by Diane Boop Boop
"I have enjoyed greatly Shane Crites and his staff. They have made me feel safe knowing that they are there for me at the most critical moments in my life. I am so greatful for being able to have both cars and life insurance with such caring people!!"
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Joshua Zink

June 27, 2023

5  out of  5 rating by Joshua Zink
"Love the atmosphere with everyone. They helped me with every question I asked and then some. Would highly recommend your car or life or renters insurance with them."
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Thomas Keiffer

June 12, 2023

5  out of  5 rating by Thomas Keiffer
"Very quick response and top notch customer service and support"
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Leslie McKinley

June 9, 2023

4  out of  5 rating by Leslie McKinley
"I had a question about my bill and they took care of me in a kind and professional manner. Thanks, Natasha!"
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May 19, 2023

5  out of  5 rating by lakemanoh69
"Great service and helpful!"
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Dolly Lanning

May 3, 2023

5  out of  5 rating by Dolly Lanning
"This place has always been nice to me and they have been nice to me ❣️"
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kelly rose

March 31, 2023

5  out of  5 rating by kelly rose
"Our family has been with State Farm Insurance for a long time. They have always been there when you need them. They are very helpful & answer any questions wether I call or in person"
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Heather Vanmeter

February 28, 2023

5  out of  5 rating by Heather Vanmeter
"Always answer all my questions.. appreciate yall"
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Kyle Verhoff

January 30, 2023

5  out of  5 rating by Kyle Verhoff
"Shane is a wonderful agent to work with and their staff is very helpful and responsive. He definitely saved me a good deal of money on my insurance plans. Not only that, he took the time to explain the intricacies of the insurance world that I don't even pretend to know one iota about."
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Cindy Link

December 16, 2022

5  out of  5 rating by Cindy Link
"This agency has always been good to me. Been with State Farm for over 20 yrs."
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Darlene Martin

December 13, 2022

5  out of  5 rating by Darlene Martin
"Great agent,great stAff. You would definitely want this agent to be yours"
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Kat Dunlap

December 3, 2022

5  out of  5 rating by Kat Dunlap
"Shane is a great guy and very personable!"
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James Deters

November 17, 2022

5  out of  5 rating by James Deters
"I've only interacted with Shane and Natasha, but both are extremely helpful. Natasha is very knowledgeable with an encyclopedic knowledge of her industry. Thank you !"
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Haylee Thomas

November 16, 2022

5  out of  5 rating by Haylee Thomas
"Great company ! They made sure I received the best rate possible and had everything I needed included ! Highly recommend!"
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Collen Gibbs

October 31, 2022

5  out of  5 rating by Collen Gibbs
"Aubree was extremely professional and knowledgeable. She made switching to State Farm an easy and enjoyable experience!"