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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erin Rigali

Erin Rigali

August 12, 2025

5  out of  5
rating by Erin Rigali
"Jesse and Hayden were able to put a quote together very quickly and provided me with clear coverage options. Very easy to work with. Highly recommend!"
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Tasha 22

August 11, 2025

5  out of  5
rating by Tasha 22
"Shane is very knowledgeable and will help you develop the best plan that fits YOUR needs! He’s very personable and you won’t leave unhappy! I’d highly recommend him for all your insurance needs!"
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Andrew Penny Smith

August 10, 2025

5  out of  5
rating by Andrew Penny Smith
"Very polite, helpful and knowledgeable"
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Jack Miller

August 5, 2025

5  out of  5
rating by Jack Miller
"Natasha is ALWAYS a delight to work with."
We responded:
"Thank you, Jack!! Natasha is pretty great and we are glad to serve you!"
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Joel Mahilum (Sipnayan Guru)

July 31, 2025

5  out of  5
rating by Joel Mahilum (Sipnayan Guru)
"Natasha and Hayden really help me a lot in addressing my concerns."
We responded:
"Thank you, Joel! We always have time for you and your questions. You matter here and we are glad you found us!"
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Andy Schimmoeller

July 29, 2025

5  out of  5
rating by Andy Schimmoeller
"I've had the pleasure of working with this State Farm agency on multiple occasions and I can't say enough good things about them. The team is always friendly, professional, and incredibly easy to work with. They go above and beyond for their clients and make the claims process smooth for everyone involved. It’s clear they truly care about the people they serve. Highly recommend this agency to anyone looking for great service and reliable support!"
We responded:
"Hey Andy! We truly appreciate the relationship and trust we’ve grown with you, too! "
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Aubree Mowery

July 29, 2025

5  out of  5
rating by Aubree Mowery
"Everyone is always very helpful with any questions or concerns I may have."
We responded:
"Thank you! "
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Trenton Wolfe

July 28, 2025

5  out of  5
rating by Trenton Wolfe
"I have been working with Shane for several years now as my State Farm agent. Shane is very knowledgeable and has always been prompt with communication! Additionally, he is easy to talk to and has made me feel like a top priority when I have needed to reach out. I highly recommend Shane and know that he will help you to the full extent!"
We responded:
"Thank you, Trent! It’s a pleasure to serve your insurance and financial service needs. I appreciate working with you, too! "
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Britt Munson

July 14, 2025

5  out of  5
rating by Britt Munson
"I had a few questions on insurance for a vehicle I was thinking about buying and they got back to me promptly and answered all my questions!! I would recommend Shane Crites at State Farm Insurance."
We responded:
"Wow! Thank you for this solid recommendation, Britt! "
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Bjorn Tieman

July 11, 2025

5  out of  5
rating by Bjorn Tieman
"I always get the best professionalism and kindness. Always do their best. Helpful and friendly."
We responded:
"Thank you, Bjorn!"
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Margaret Farler

July 3, 2025

5  out of  5
rating by Margaret Farler
"They always understand with situations with insurance issues. Car crashes with a 16 year old and a basement flood. They truly care for people. Call, they will always answer."
We responded:
"Thank you, Maggie! We were happy to help get things figured out for you. "
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Nancy Warren

July 2, 2025

5  out of  5
rating by Nancy Warren
"They are on top of things needed to keep us up to date on our insurance. Friendly and pleasant to work with"
We responded:
"Thank you, Nancy!! Wow, what a compliment! You are the best and we are so grateful to work with you and your family. "
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Brian Lybarger

June 20, 2025

5  out of  5
rating by Brian Lybarger
"Shane is trustworthy, honest, and cares for your future. Sit down with him, talk about your needs, and I guarantee he will provide for you. Excellent State Farm Agent."
We responded:
"Brian you are amazing! It was great to talk with you about your family’s needs—for insurance and beyond! "
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Miercedez Carter

June 12, 2025

5  out of  5
rating by Miercedez Carter
"They are absolutely amazing! They did a quote for me and it was a better price than what other insurance companies! They will try the best to get you the best deal."
We responded:
"We do work hard to get the best deal AND match what you need! Thank you for this great review! 🤩"
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andrea kann

June 11, 2025

5  out of  5
rating by andrea kann
"Natasha was able to take care of my request quickly and completely and was very pleasant to talk to."
We responded:
"Thank you, Andi! You are the best! (And Natasha is pretty awesome, too!)"
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Kim Rutter

June 4, 2025

5  out of  5
rating by Kim Rutter
"Natasha is always very respectful and efficient in her style."
We responded:
"Thank you, Kim! We strive to give you our best every time you stop in. "
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Ryan Hobbs

June 3, 2025

5  out of  5
rating by Ryan Hobbs
"Great communication I made a change to my policies and they called to verify it. Excellent customer service"
We responded:
"Thank you, Ryan! We double-check things to make sure it is right for you. It’s our standard because you deserve it. "
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Kyla Agnew

June 2, 2025

5  out of  5
rating by Kyla Agnew
"Shane and his team are a pleasure to work with ! Shane assisted our small business in setting up some of our employee benefits. Would 10/10 recommend !"
We responded:
"Thank you, Kyla! You found the best kept secret: we do group life insurance for small businesses! Thank you for your kind words and solid recommendation!!"
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Sabrina Fleming

May 31, 2025

5  out of  5
rating by Sabrina Fleming
"Natasha is great to work with and so friendly!"
We responded:
"Natasha is the best!! She is a treasure and loves to help people. "
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Matt K

May 29, 2025

5  out of  5
rating by Matt K
"Shane’s great and make everything easy!"
We responded:
"You’re the best, Matt! I’m grateful for the ways you’ve helped us, too. "
Profile photo of Carl Ott

Carl Ott

May 29, 2025

5  out of  5
rating by Carl Ott
"Shane was easy to work with as well as clear and easy to understand. Helped explain my policy and make sure I got the right insurance all while saving me money."
We responded:
"That’s what we do, Carl! Thank you for this great review!"
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vickie johns

April 11, 2025

5  out of  5
rating by vickie johns
"Shane and his staff are great!! They are always so helpful with all our insurance needs!!"
We responded:
"Aww thank you, Vickie! You and your family are the best and we are honored to help with your insurance needs. You’ve discovered that there is more to State Farm than just car insurance!"
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Rayna Rowe Rojas

April 8, 2025

5  out of  5
rating by Rayna Rowe Rojas
"I’ve been working with Natasha trying to figure out my renters insurance policy & she’s always been super responsive, informative and ready to tackle any problem I throw her way! I love working with her & appreciate everything she’s done for me!"
We responded:
"Thank you, Rayna! Natasha is the best…but so are you! We go the extra mile to get things right for you. "
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ANITA BALL

April 7, 2025

5  out of  5
rating by ANITA BALL
"Natasha was very personable and was very helpful with my needs of finding quotes for my home and auto insurance"
We responded:
"Thank you, Anita! You’ve got a lot of choices for your car and home insurance and we are glad you chose us!"
Profile photo of CA Richards

CA Richards

April 7, 2025

5  out of  5
rating by CA Richards
"Shane and Natasha were so patient and helpful in transitioning our policies to State Farm. The process was smooth and pressure free. Thank you both so much for all of your guidance!!"
We responded:
"Aww shucks! You guys are great to work with and we are so happy that we could explain things in a way that makes sense. Thank you for choosing us!"